Shipping and return policies for Babes in the Wood

Shipping Info
We are happy to announce that we will now be offering free UK shipping.

United Kingdom
Economy Delivery £0
Royal Mail
3-10 Working Days

Standard flat-rate £9.99
Airmail International, Signed For
Up to 30 days

Please be aware that customs charges and import taxes may occur on International deliveries and that this has nothing to do with Babes In The Wood.

For custom made orders, you must allow a manufacture time of two weeks in addition to the delivery time, unless stated otherwise.

Babes In The Wood is not responsible for any loss or damage of products once they have been posted.
Return Policy
If you are unhappy with your product for any reason, you may send it back to us for a full refund of price at purchase (excluding postage).

The item must be undamaged and returned within 28 days of purchase.
Please include a note stating order number, the items you want to return and a reason why, and send to this address:

Babes In The Wood Returns
Flat 14, 37 Sussex Place
Bristol, BS2 9AN

Refunds will be issued once the goods have been received by Babes In The Wood and no sooner. The goods are your responsibility until they reach us here. We recommend you select a tracked service and please retain shipping proof in-case there are any issues with the post. Lost parcels can only be refunded with proof of postage.

For Exchanges, it is best to contact us first to see if we can accommodate you, as our products are always made in limited quantities.